ILLIANA SAVY
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Illiana Savy

Product Designer

I design B2B business applications, from user interviews to shipped code. 2+ years at Thales, on data-rich telecom products.

Portrait d'Illiana Savy, Product Designer
User researchDesign-to-codeDesign systemsWCAG 2.2 · RGAAEnglish C1

5% → 95%

of orders placed through the portal within 6 months, with no mandated use

Gold Award

Thales Group operational excellence, among several dozen entries

6 → 2 months

first version of eSIM Simple shipped in 2 months instead of 6, same team size

8 / 10

people downloaded and activated an eSIM unaided, in guerrilla testing

About

I design business applications for demanding environments, often as the only designer alongside PMs, architects and developers. Every decision starts from user research. I document it like the code around it, including when the reader is an AI agent.

Illiana Savy's ID card, Product Designer
Education
Master's in Interface & Experience Design · Ingémédia, Toulon · 2025on a work-study contract at ThalesBachelor's in Information & Communication · Avignon · 2023
Experience
Product Designer · Thales, via Groupe SII · April 2024 → presentinternship, then work-study, then permanent contract100+ user interviews and tests, run or co-facilitated since 2024Community Manager · F&C SAS · April to July 2023
Languages
French (native) · English (C1)

Away from screens

  • Fashion
  • Graphic design
  • Embroidery
  • Video games
  • Manga
  • Interior decoration
  • Sewing

The projects

An internal portal designed end to end for order creation in B2B telecoms: AI reading of purchase orders, 95% of orders placed through the portal within 6 months with no mandated use, and the group's Gold Award for operational excellence.

Nimbus · fictional design system

The AI pre-fills, the agent validates

Every field filled in by the system is flagged, and nothing is validated without review. Reconstruction on « Nimbus », a fictional design system: no Thales interface or business rule.

Reading the document fills in only some of the fields, and flags which ones. What it proposed still needs checking, what it didn't find still needs entering: the person always knows where each value came from.

Client purchase order
PDForder-meridian-march.pdf

5% → 95%

of orders placed through the portal within 6 months, with no mandated use

4 → 1

tools replaced by a single entry point

Gold Award

group operational excellence programme, among several dozen internal entries

2

product lines are studying the solution for their own teams

User researchComplex B2BAI
Open the case

A two-sided eSIM order management space, designed and coded end to end with AI: first version shipped in 2 months instead of 6, and a frontend taken into production as is.

Nomad · fictional operator

Two faces, one application

The operator's team manages partner accounts and orders. The partner browses its catalogue of profiles. The two must never see the same thing: a switcher on the header avatar moves between them, with no sign-out.

Nomad / Partner accounts

Partner accounts

8 accounts · 5 production sites
StatusActions
Solaris MobileSOL-6690LYNDraft11 Mar 2026
Corvus WirelessCOR-8834PRTHMBGDNPending03 Mar 2026
Verano MóvilVER-5093LYNPRTActive28 Feb 2026
Meridian TelecomMER-4471LYNPRTHMBActive14 Feb 2026
Kestrel ConnectKES-3318HMBPRTSEVActive07 Feb 2026
8 accounts
1 / 2

Click the avatar to switch. Reconstruction on « Nomad », an invented operator: no real data, brand or interface.

6 → 2 months

first version shipped in 2 months instead of 6, same team size, on a project of comparable scope

Zero handoff

the frontend written for the demos is the one going into production

5

demos, two of them in front of real clients, behind the decision to industrialise

Design-to-codeB2B order managementAI
Open the case

The eSIM purchase and activation journey replayed end to end on a salesperson's phone, real identity verification and download included, rebrandable in the prospect's colours before each meeting.

Nomad · fictional operator

The purchase journey on « Nomad », an invented operator

No real brand, client or interface. The sales-only screens are shown as diagrams further down.

Identity verification is cut from the video, because this component belongs to Thales. It sits between the plan and the payment (see « The key decision »).

The full journey, from choosing a destination to downloading the profile.

8 / 10

people new to eSIM downloaded and activated a profile unaided, in guerrilla testing

Best of Thales Design

selected to represent my business unit

User researchInternal toolMobile · Theming
Open the case

Skills

Design & Method

  • User research
  • Interviews & testing
  • Co-design workshops
  • Discovery & framing
  • Design systems
  • Documentation & governance
  • WCAG 2.2 · RGAA accessibility
  • Developer handover
  • Agile methods

Technical & AI

  • Design-to-code
  • Coded prototypes
  • Wired to APIs
  • AI prompts & skills
  • React
  • Next.js
  • Tailwind CSS

Tools

  • Advanced Figma
  • Variables & modes
  • FigJam
  • Condens
  • Illustrator
  • Photoshop
  • VS Code
  • Cursor